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A multilevel study on preferences for self-service technology versus human staff : insights from hotels in China
Liu, Chun; Hung, Kam - In: International journal of hospitality management 94 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012495083
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Understanding the rationale for chefs' mentorship-based abuse in hospitality firms : a knowledge transfer perspective
Rao, Yong; Zhou, Wanyu; Liu, Chao; Fu, Yan - In: International journal of hospitality management 122 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10015072297
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Looking-forward or looking-back : feedback strategies in tier-based hotel loyalty programs
Yu, Irina Y.; Liu, Chunqun; Yang, Morgan X.; Zeng, Kevin J. - In: International journal of hospitality management 102 (2022), pp. 1-6
Persistent link: https://www.econbiz.de/10013185289