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~isPartOf:"International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA"
~isPartOf:"Quality management journal : QMJ"
~subject:"Gesundheitswesen"
~subject:"Standardization"
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Gesundheitswesen
Standardization
Quality management
227
Qualitätsmanagement
227
Dienstleistungsqualität
51
Service quality
51
Lean Management
29
Lean management
29
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quality management
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Johnson, Dana M.
3
Russell, Roberta S.
3
Boiral, Olivier
2
Chakraborty, Subhajit
2
Ferrand, Yann B.
2
Fredendall, Lawrence D.
2
Gardner, John W.
2
Kaynak, Hale
2
Linderman, Kevin W.
2
McFadden, Kathleen L.
2
Nottingham, Quinton J.
2
Pirrallo, Ronald G.
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Weathers, Danny
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Ahaus, Kees
1
Amara, Nabil
1
Bergquist, Bjarne
1
Bernardo, Merce
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Bitner, Matthew
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Brown, Steve
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Camacho Robledo, Marco Antonio
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Casadesús, Martí
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Chatzoglou, Prodromos
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Chatzoudes, Dimitrios
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Choi, Yunsik
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Collet, Mélanie
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Delisle, Dennis R.
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Dube, Kudakwashe
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1
Fatima, Mahnaz
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Ford, Matthew W.
1
Freiberg, Valentina
1
Friser, Alice
1
Fundin, Anders
1
Garvare, Rickard
1
Gendron, Corinne
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
Quality management journal : QMJ
The TQM journal : the international review of organizational improvement
71
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
60
International journal of quality & reliability management
54
International journal of productivity and quality management : IJPQM
50
Total quality management & business excellence
45
Journal of health organization and management
27
Health care management review : HCM review
18
Amfiteatru economic : an economic and business research periodical
16
Journal of industrial engineering and management : JIEM
15
International journal of production economics
13
International journal of services and standards
13
International journal of production research
11
International journal of quality and service sciences
11
International journal of services and operations management
10
Quality management in food chains : [EAAE Seminar on Quality Management and Quality Assurance in Food Chains held at the Georg-August-University of Goettingen in 2005]
10
SpringerLink / Bücher
10
Benchmarking : an international journal
8
Benchmarking : an international journal ; BIJ
8
Business process management journal
8
Springer eBook Collection
8
Corporate social responsibility and environmental management
7
Journal of operations management
7
Journal of payments strategy & systems
7
Business strategy and the environment
6
IEEE transactions on engineering management : EM
6
International journal of six sigma and competitive advantage : IJSSCA
6
Revue d'économie industrielle
6
European journal of operational research : EJOR
5
ISO 9001, ISO 14001, and new management standards
5
International journal of business excellence
5
International journal of process management and benchmarking : IJPMB
5
Journal of business ethics : JOBE
5
Management science : journal of the Institute for Operations Research and the Management Sciences
5
Normalisation et organisation de l'industrie
5
The international journal of productivity and performance management
5
The service industries journal
5
Arbeitsbericht / Forschungsgruppe Medizinökonomie am Lehrstuhl für Betriebswirtschaftslehre und Operations Research
4
Beiträge zur Hochschulpolitik
4
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ECONIS (ZBW)
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1
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10011976301
Saved in:
2
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Saved in:
3
Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10011976317
Saved in:
4
Implementing operations strategy through Lean processes within health care : the example of NHS in the UK
Matthias, Olga
;
Brown, Steve
- In:
International journal of operations & production …
36
(
2016
)
11
,
pp. 1435-1457
Persistent link: https://www.econbiz.de/10011628740
Saved in:
5
Patient satisfaction with healthcare services : a critical review
Ferrand, Yann B.
;
Siemens, Jennifer
;
Weathers, Danny
; …
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011603770
Saved in:
6
Signaling strategies for ISO 26000 : a firm-level approach
Moratis, Lars
- In:
International journal of operations & production …
36
(
2016
)
5
,
pp. 512-531
Persistent link: https://www.econbiz.de/10011565863
Saved in:
7
Exploring quality challenges and the validity of excellence models
Eriksson, Henrik
;
Gremyr, Ida
;
Bergquist, Bjarne
; …
- In:
International journal of operations & production …
36
(
2016
)
10
,
pp. 1201-1221
Persistent link: https://www.econbiz.de/10011550811
Saved in:
8
A model for ISO 9000 quality management system maintenance
Ong, Chee Ming
;
Kathawala, Yunus
;
Sawalha, Nabeel
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 11-32
Persistent link: https://www.econbiz.de/10010515938
Saved in:
9
Towards a unifying theory of management standard implementation : the case of ISO 9001/ISO 14001
Ivanova, Albena
;
Gray, John V.
;
Sinha, Kingshuk
- In:
International journal of operations & production …
34
(
2014
)
10
,
pp. 1269-1306
Persistent link: https://www.econbiz.de/10010423899
Saved in:
10
Everything is 5S : a simple yet powerful lean improvement approach applied in a preadmission testing center
Delisle, Dennis R.
;
Freiberg, Valentina
- In:
Quality management journal : QMJ
21
(
2014
)
4
,
pp. 10-22
Persistent link: https://www.econbiz.de/10010426484
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