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~isPartOf:"International journal of quality and service sciences"
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Dienstleistungsmanagement
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Dienstleistungsqualität
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IT service management
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International journal of quality and service sciences
International journal of game theory : official journal of the Game Theory Society
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23rd Biennial Conference of the International Telecommunications Society (ITS): "Digital societies and industrial transformations: Policies, markets, and technologies in a post-Covid world", Online Conference / Gothenburg, Sweden, 21st-23rd June, 2021
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Business Process Management Journal
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International journal of innovation and regional development : IJIRD
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International journal of managing projects in business
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Measures that matters : service quality in IT service management
Cronholm, Stefan
;
Salomonson, Nicklas
- In:
International journal of quality and service sciences
6
(
2014
)
1
,
pp. 60-76
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