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~isPartOf:"International journal of quality and service sciences"
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Quality management
4
Qualitätsmanagement
4
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3
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2
Service quality
2
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1
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Witell, Lars
8
Elg, Mattias
4
Poksinska, Bozena
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Rönnbäck, Åsa
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Dahlgaard-Park, Su Mi
2
Edvardsson, Bo
2
Eklund, Jörgen
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Engström, Jon
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Enquist, Bo
2
Gustafsson, Anders
2
Johansson, Elisabeth
2
Pettersen, Jostein
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International journal of quality and service sciences
Journal of Service Management
32
Journal of business research : JBR
29
Journal of service management
19
Managing service quality : MSQ ; an international journal
13
The TQM Journal
11
Conjoint measurement : methods and applications
9
Journal of Services Marketing
9
Journal of retailing and consumer services
8
International journal of service industry management : IJSIM
7
The journal of services marketing
7
The TQM journal : the international review of organizational improvement
6
International Journal of Quality and Service Sciences
5
Journal of service research
5
Journal of service research : JSR
5
Quality management journal : QMJ
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of Business Research
4
Psychology & marketing
4
Conjoint measurement : methods and applications ; with 91 tables
3
Journal of retailing
3
Journal of the Academy of Marketing Science
3
Total quality management
3
European Journal of Marketing
2
IFN Working Paper
2
IFN working paper
2
Marketing intelligence & planning
2
The TQM magazine : the international bi-monthly for total quality management
2
Total quality management & business excellence
2
AMS review : official publication of the Academy of Marketing Science
1
Advances in services innovations
1
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Constitutional political economy
1
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
1
Creativity and Innovation Management
1
Customer retention in the automotive industry : quality, satisfaction and loyalty
1
Debating innovation : perspectives and paradoxes of an idealized concept
1
Empirica : journal of european economics
1
European journal of marketing : EJM
1
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ECONIS (ZBW)
5
OLC EcoSci
5
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1
Using interventions to change the quality profile of an organisation
Johansson, Elisabeth
;
Witell, Lars
;
Rönnbäck, Åsa
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10010146813
Saved in:
2
Quality management systems and value creation
Rönnbäck, Åsa
;
Witell, Lars
;
Enquist, Bo
- In:
International journal of quality and service sciences
1
(
2009
)
3
,
pp. 241-254
Persistent link: https://www.econbiz.de/10009890255
Saved in:
3
Quality improvement activities in Swedish industry : drivers, approaches, and outcomes
Poksinska, Bozena
;
Pettersen, Jostein
;
Elg, Mattias
; …
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 206-216
Persistent link: https://www.econbiz.de/10009890268
Saved in:
4
Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias
;
Witell, Lars
;
Poksinska, Bozena
; …
- In:
International journal of quality and service sciences
3
(
2011
)
2
,
pp. 128-145
Persistent link: https://www.econbiz.de/10009890292
Saved in:
5
Quality management systems and value creation
Rönnbäck, Åsa
;
Witell, Lars
;
Enquist, Bo
- In:
International journal of quality and service sciences
1
(
2009
)
3
,
pp. 241-254
Persistent link: https://www.econbiz.de/10003917481
Saved in:
6
Quality improvement activities in Swedish industry : drivers, approaches, and outcomes
Poksinska, Bozena
;
Pettersen, Jostein
;
Elg, Mattias
; …
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 206-216
Persistent link: https://www.econbiz.de/10003996743
Saved in:
7
Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias
;
Witell, Lars
;
Poksinska, Bozena
; …
- In:
International journal of quality and service sciences
3
(
2011
)
2
,
pp. 128-145
Persistent link: https://www.econbiz.de/10009299639
Saved in:
8
Using interventions to change the quality profile of an organisation
Johansson, Elisabeth
;
Witell, Lars
;
Rönnbäck, Åsa
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10009754727
Saved in:
9
Improving the prerequisites for customer satisfaction and performance : a study of policy deployment in a global truck company
Edvardsson, Bo
;
Gustafsson, Anders
;
Roos, Lars-Uno
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 239-258
Persistent link: https://www.econbiz.de/10009890266
Saved in:
10
Improving the prerequisites for customer satisfaction and performance : a study of policy deployment in a global truck company
Edvardsson, Bo
;
Gustafsson, Anders
;
Roos, Lars-Uno
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 239-258
Persistent link: https://www.econbiz.de/10003996753
Saved in:
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