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~isPartOf:"International journal of quality and service sciences"
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International journal of quality and service sciences
Journal of business research : JBR
33
Journal of Service Management
18
Industrial marketing management : the international journal for industrial and high-tech firms
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Marketing theory
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Journal of service management
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Journal of service research : JSR
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Journal of Services Marketing
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Conjoint measurement : methods and applications
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International Journal of Forecasting
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International journal of service industry management : IJSIM
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Australasian marketing journal
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European Journal of Marketing
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Journal of retailing and consumer services
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Journal of service research
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Managing service quality : MSQ ; an international journal
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Journal of marketing management : MM
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Journal of Service Theory and Practice
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Journal of service theory and practice : JSTP
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Psychology & marketing
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The TQM journal : the international review of organizational improvement
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Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
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Conjoint measurement : methods and applications ; with 91 tables
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General Economics and Teaching
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Business-to-business brand management : theory, research and executive case study exercises
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IFN Working Paper
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IFN working paper
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International journal of forecasting
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Improving the prerequisites for customer satisfaction and performance : a study of policy deployment in a global truck company
Edvardsson, Bo
;
Gustafsson, Anders
;
Roos, Lars-Uno
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 239-258
Persistent link: https://www.econbiz.de/10009890266
Saved in:
2
Improving the prerequisites for customer satisfaction and performance : a study of policy deployment in a global truck company
Edvardsson, Bo
;
Gustafsson, Anders
;
Roos, Lars-Uno
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 239-258
Persistent link: https://www.econbiz.de/10003996753
Saved in:
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