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~isPartOf:"International journal of service industry management : IJSIM"
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International journal of service industry management : IJSIM
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
8
International journal of quality & reliability management
4
International Journal of Production Economics
1
International journal of production economics
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Logistics information management
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MIT sloan management review
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Omega
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Omega : the international journal of management science
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Applying the service profit chain to analyse retail performance: The case of the managerial strait-jacket?
Pritchard, Michael
;
Silvestro, Rhian
- In:
International journal of service industry management : IJSIM
16
(
2005
)
3-4
,
pp. 337-356
Persistent link: https://www.econbiz.de/10007097670
Saved in:
2
Applying the service profit chain to analyse retail performance: The case of the managerial strait-jacket?
Pritchard, Michael
;
Silvestro, Rhian
- In:
International journal of service industry management : IJSIM
16
(
2005
)
4
,
pp. 337-356
Persistent link: https://www.econbiz.de/10007097855
Saved in:
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