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Building a Six Sigma model for the Italian public healthcare sector using grounded theory
Chiarini, Andrea - In: International journal of services and operations management 14 (2013) 4, pp. 491-508
Persistent link: https://www.econbiz.de/10010146159
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Building a Six Sigma model for the Italian public healthcare sector using grounded theory
Chiarini, Andrea - In: International journal of services and operations management 14 (2013) 4, pp. 491-508
Persistent link: https://www.econbiz.de/10009742825
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A proposed audit pattern for the shop-floor processes in TQM, Lean Six Sigma and ISO 9001 environments
Chiarini, Andrea; Vagnoni, Emidia - In: International journal of services and operations management 18 (2014) 2, pp. 159-178
Persistent link: https://www.econbiz.de/10010393863
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ERP implementation in public healthcare, achievable benefits and encountered criticalities : an investigation from Italy
Chiarini, Andrea; Vagnoni, Emidia; Chiarini, Luca - In: International journal of services and operations management 29 (2018) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10011849889