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~isPartOf:"International journal of services and operations management : IJSOM"
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International journal of services and operations management : IJSOM
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Increasing the intensity of customer involvement in a service process
Davidov, Pini
;
Globerson, Shlomo
;
Ainbinder, Inessa
- In:
International journal of services and operations …
49
(
2024
)
1
,
pp. 91-110
Persistent link: https://www.econbiz.de/10015072989
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