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The relationship-service-profit chain: conceptual framework and propositions

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Service employee behaviour: the role of compliance and risk taking

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Specialisation is king : crativity support systems for service concept development

Voigt, Matthias; Plattfaut, Ralf; Niehaves, Björn - In: International journal of services technology and management 20 (2014) 4/5/6, pp. 315-334

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A taxonomy of service innovations based on the innovative activity efficiency of service firms : a DEA approach

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A fuzzy approach to value-based service contract selection

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SaaS level database integration in cloud environment through database as a service

Parida, Trushna; Pal, Sanjukta; Sarkar, Anirban - In: International journal of services technology and management 25 (2019) 3/4, pp. 236-266

Persistent link: https://www.econbiz.de/10012101609

Finding service compositions in complex homecare service network

Wang, Qi; Li, Chunshan; Chu, Dianhui - In: International journal of services technology and management 25 (2019) 5/6, pp. 515-529

Persistent link: https://www.econbiz.de/10012149109

Pattern-based service composition for user satisfaction and service revenue

Xu, Hanchuan; Zhuang, Yaou; Gu, Hao; Xu, Xiaofei; … - In: International journal of services technology and management 25 (2019) 5/6, pp. 585-600

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Top management team managerial mechanisms to control local service innovations

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Diversifying India's services exports through SEZs : status, issues and the way forward

Mukherjee, Arpita; Deb, Saubhik; Deora, Shreya; Goyal, … - 2015

Services play a key role in enhancing competitiveness of manufacturing and establishing global value chains. Realising the importance of services, a number of countries such as China, Taiwan, Philippines and United Arab Emirates (UAE, Dubai) are focusing on special economic zones (SEZs) for...

Persistent link: https://www.econbiz.de/10011404382