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Managing commitment to customer in the public sector: highlight the role of the supervisor
Paill?, Pascal; Morin, Denis; Grima, Fran?ois - In: International journal of services technology and management 16 (2011) 3, pp. 298-318
Persistent link: https://www.econbiz.de/10009812643
Cover Image
Managing commitment to customer in the public sector : highlight the role of the supervisor
Paillé, Pascal; Morin, Denis; Grima, François - In: International journal of services technology and management 16 (2011) 3/4, pp. 298-317
Persistent link: https://www.econbiz.de/10009487567