Narrow search
Showing 1 - 2 of 2
Cover Image
Consumer Satisfaction with Services: Integrating the Environment Perspective in Services Marketing into the Traditional Disconfirmation Paradigm
Wirtz, Jochen; Bateson, John E. G. - In: Journal of Business Research 44 (1999) 1, pp. 55-66
Persistent link: https://www.econbiz.de/10005473441
Cover Image
Pricing retail services
Hoffman, K. Douglas; Turley, L. W.; Kelley, Scott W. - In: Journal of Business Research 55 (2002) 12, pp. 1015-1023
Persistent link: https://www.econbiz.de/10005465788