Han, Heesup; Lee, Kai-Sean; Song, HakJun; Lee, Sanghyeop; … - In: Journal of Hospitality and Tourism Insights 3 (2019) 1, pp. 17-35
Purpose: The purpose of this paper is to investigate the interrelationships among coffeehouse brand experiences, customer satisfaction and perceived value in generating patrons’ repeat purchase intention. Design/methodology/approach: The survey sample consisted of 379 coffeehouse patrons who...