Purpose: This study investigated how customer orientation and relationships influenced relational benefits via employees' attitudes toward travel agencies and partnership management. Design/methodology/approach: Survey questionnaires were mailed to experts of travel agencies in Taiwan. The...

Purpose: The goal of this study is to investigate how the development efficiency of restaurant companies' products of their suppliers, supplier–supplier connection, design quality and adaptation affect the supply chain performance (SCP) of restaurant companies. Design/methodology/approach: We...