Purpose: In this Industry 4.0 era, third-party logistics (3PL) industries face huge cost pressure to deliver their service. With increase in competition among the players, constant mergers and acquisitions (M&A) have been taking place to sustain competitive advantage. Therefore, this study aims...

Purpose: The purpose of this study is to investigate how artificial intelligence (AI), as well as machine learning (ML) techniques, are being applied and implemented within supply chains (SC) and to develop future research directions from thereof. Design/methodology/approach: Using a systematic...