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Journal of Organizational Behavior
Academy of Management journal : AMJ
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Journal of service research : JSR
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Services marketing quarterly
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Administrative science quarterly : ASQ ; dedicated to advancing the understanding of administration through empirical investigation and theoretical analysis
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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
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Combining empiricist methods : multi-method research and case studies
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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
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Emotions and service in the digital age
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Gdi-Impuls : eine Publikation des Gottlieb-Duttweiler-Instituts für Entscheidungsträger in Wirtschaft u. Gesellschaft
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Handbook of organizational culture and climate
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Innovation: organization & management : IOM
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Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
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Research companion to emotion in organizations
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When do service employees smile? Response‐dependent emotion regulation in emotional labor
Ashtar, Shelly
;
Yom‐Tov, Galit B.
;
Akiva, Navot
; …
- In:
Journal of Organizational Behavior
42
(
2021
)
9
,
pp. 1202-1227
Persistent link: https://www.econbiz.de/10012632973
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