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~isPartOf:"Journal of business research : JBR"
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Emotionale Ansteckung in technologiebasierten Serviceinteraktionen : die Wirkung von Smileys auf die Emotionen der Kunden
Lohmann, Katja
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2019
Persistent link: https://www.econbiz.de/10012053499
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Showrooming im stationären Einzelhandel : Entwicklung eines Erklärungsmodells des opportunistischen Konsumentenverhaltens
Schneider, André
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2019
Persistent link: https://www.econbiz.de/10011978787
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