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Journal of business research : JBR
NBER working paper series
848
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699
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664
Journal of health economics
583
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503
European journal of operational research : EJOR
483
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441
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435
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Journal of Health Organization and Management
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Operations research letters
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State of Health in the EU
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Omega : the international journal of management science
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1
Patient satisfaction in emergency department : unveiling complex interactions by wearable sensors
Stefanini, Alessandro
;
Aloini, Davide
;
Gloor, Peter A.
; …
- In:
Journal of business research : JBR
129
(
2021
),
pp. 600-611
Persistent link: https://www.econbiz.de/10012509712
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2
Healthcare
service enhancement with patient search
Zheng, Hong
;
Wu, Huamin
;
Tian, Lin
- In:
Journal of business research : JBR
152
(
2022
),
pp. 398-409
Persistent link: https://www.econbiz.de/10013493994
Saved in:
3
Digital transformation in
healthcare
: analyzing the current state-of-research
Kraus, Sascha
;
Schiavone, Francesco
;
Pluzhnikova, Anna
; …
- In:
Journal of business research : JBR
123
(
2021
),
pp. 557-567
Persistent link: https://www.econbiz.de/10012435359
Saved in:
4
How do you feel today? : managing patient emotions during health care experiences to enhance well-being
McColl-Kennedy, Janet R.
;
Danaher, Tracey S.
;
Gallan, …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 247-259
Persistent link: https://www.econbiz.de/10011745308
Saved in:
5
Classification of reviews of e-
healthcare
services to improve patient satisfaction : insights from an emerging economy
Dhakate, Nikhil
;
Joshi, Rohit
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014304055
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6
Moments of care : how interpersonal interactions contribute to luxury experiences of
healthcare
consumers
Kreuzer, Maria
;
Cado, Vesna
;
Raïes, Karine
- In:
Journal of business research : JBR
116
(
2020
),
pp. 482-490
Persistent link: https://www.econbiz.de/10012257646
Saved in:
7
Why do frontline employees speak up on behalf of customers? : the influence of supervisors versus coworkers and the role of intrapersonal factors
Gazzoli, Gabriel
;
Shabazz, Siddeeq M.
;
Arnold, Todd J.
; …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013534229
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8
Linking unlearning with quality of health services through knowledge corridors
Ortgea Gutiérrez, Jaime
;
Cegarra Navarro, Juan Gabriel
; …
- In:
Journal of business research : JBR
68
(
2015
)
4
,
pp. 815-822
Persistent link: https://www.econbiz.de/10010504978
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9
Hospital
Clínica Bíblica in 2013
Brenes, Esteban R.
;
Martínez, Carlos
;
Pichardo, Caleb A.
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3839-3847
Persistent link: https://www.econbiz.de/10011515278
Saved in:
10
Ricardo Palma Clinic
Selva, Guillermo
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3892-3899
Persistent link: https://www.econbiz.de/10011515300
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