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Knowledge-base and online self-service
Hsu, Sonya H. Y.; Balasubramanian, Siva Kumar; Thakur, … - In: Journal of electronic commerce research : JECR 12 (2011) 2, pp. 133-151
Persistent link: https://www.econbiz.de/10009299530
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Investigating essential factors of reseller perceived inequity and reseller performance in e-business
Osmonbekov, Talal; Zhang, Yulei Gavin; Dang, Yan Mandy - In: Journal of electronic commerce research : JECR 17 (2016) 3, pp. 205-219
Persistent link: https://www.econbiz.de/10011563202
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Online engagement in investments of online travel agencies : a game-theoretic approach
Zheng, Xiabing; Guo, Xiaolong - In: Journal of electronic commerce research : JECR 17 (2016) 3, pp. 256-265
Persistent link: https://www.econbiz.de/10011563213
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Dysfunctional customer behavior in cross-border e-commerce : a justice-affect-behavior model
Lin, Arthur J.; Li, Eldon Yu-zen; Lee, Shih-Yang - In: Journal of electronic commerce research : JECR 19 (2018) 1, pp. 36-54
Persistent link: https://www.econbiz.de/10011865634
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Measuring the quality of e-service : scale development and initial validation
Swaid, Samar I.; Wigand, Rolf T. - In: Journal of electronic commerce research : JECR 10 (2009) 1, pp. 13-28
Persistent link: https://www.econbiz.de/10003886450
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The influence of culture on consumer-oriented electronic commerce adoption
Van Slyke, Craig; Lou, Hao; Belanger, France; Sridhar, … - In: Journal of electronic commerce research : JECR 11 (2010) 1, pp. 30-40
Persistent link: https://www.econbiz.de/10003975274
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Transferring attributes of e-commerce systems into business benefits : a relationship quality perspective
Sun, Heshan - In: Journal of electronic commerce research : JECR 11 (2010) 2, pp. 92-109
Persistent link: https://www.econbiz.de/10008653645
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A study of web-designers' criteria for effective business-to-consumer (B2C) websites using the repertory grid technique
Tan, Felix B.; Tung, Lai Lai; Xu, Yun - In: Journal of electronic commerce research : JECR 10 (2009) 3, pp. 155-177
Persistent link: https://www.econbiz.de/10003926863
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The effect of website design dimensions on initial trust : a synthesis of the empirical literature
Karimov, Farhod P.; Brengman, Malaika; Van Hove, Leo - In: Journal of electronic commerce research : JECR 12 (2011) 4, pp. 272-301
Persistent link: https://www.econbiz.de/10009545628
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Exploring service quality dimensions in B2b e-marketplaces
Soledad, Janita, M.; Javier, Miranda, F. - In: Journal of electronic commerce research : JECR 14 (2013) 4, pp. 363-386
Persistent link: https://www.econbiz.de/10010232541