Exploring service quality dimensions in B2b e-marketplaces
Janita, M. Soledad; Miranda, F. Javier
| Year of publication: |
2013
|
|---|---|
| Authors: | Soledad, Janita, M. ; Javier, Miranda, F. |
| Published in: |
Journal of electronic commerce research : JECR. - Long Beach, Calif. : Univ., ISSN 1938-9027, ZDB-ID 2136755-3. - Vol. 14.2013, 4, p. 363-386
|
| Subject: | Electronic service quality | e-Marketplaces | B2B e-Commerce | Quality dimensions | Construction sector | Dienstleistungsqualität | Service quality | Electronic Commerce | E-commerce | B-to-B-Marketing | Business-to-business marketing | Lieferantenmanagement | Supplier relationship management | Kundenzufriedenheit | Customer satisfaction | Qualitätsmanagement | Quality management | Bauwirtschaft | Construction industry | Online-Handel | Online retailing |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010232541