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Linking service quality at the cellar door with brand equity building
Nella, Athina; Christou, Evangelos - In: Journal of hospitality marketing & management 23 (2014) 7/8, pp. 699-721
Persistent link: https://www.econbiz.de/10010473501
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The impact of hotel servicescape on customer mindfulness and brand experience : the moderating role of length of stay
Haobin, Ye Ben; Huiyue, Ye; Peng, Li; Fong, Lawrence … - In: Journal of hospitality marketing & management 30 (2021) 5, pp. 592-610
Persistent link: https://www.econbiz.de/10012549287
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Kano's model : an integrative review of theory and applications to the field of hospitality and tourism
Gregory, Amy M.; Parsa, H. G. - In: Journal of hospitality marketing & management 22 (2013) 1/2, pp. 25-46
Persistent link: https://www.econbiz.de/10009736316
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Examining an integrated model of green image, perceived quality, satisfaction, trust, and loyalty in upscale hotels
Assaker, Guy; O'Connor, Peter; El Haddad, Rania - In: Journal of hospitality marketing & management 29 (2020) 8, pp. 934-955
Persistent link: https://www.econbiz.de/10012384382
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Hotel brand personality and brand loyalty : an affective, conative and behavioral perspective
Li, Xiangping; Yen, Chih-Lun; Liu, Tingting - In: Journal of hospitality marketing & management 29 (2020) 5, pp. 550-570
Persistent link: https://www.econbiz.de/10012256151
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Investigating the impact of customer brand identification on hospitality brand loyalty : a social identity perspective
Rather, Raouf Ahmad - In: Journal of hospitality marketing & management 27 (2018) 5, pp. 487-513
Persistent link: https://www.econbiz.de/10011919919
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Impact of computer-generated images on LODGSCAPE perceptions and visit intentions
Bogicevic, Vanja; Bujisic, Milos; Choi, Hyeyoon; Smith, … - In: Journal of hospitality marketing & management 26 (2017) 4, pp. 416-442
Persistent link: https://www.econbiz.de/10011707127
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The role of gastronomy in shaping the destination's brand identity : an empirical analysis based on stakeholders' opinions
Suna, Belma; Alvarez, Maria D. - In: Journal of hospitality marketing & management 30 (2021) 6, pp. 738-758
Persistent link: https://www.econbiz.de/10012596509
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Impact of brand experience on loyalty
Ong, Chuan Huat; Lee, Heng Wei; Thurasamy Ramayah - In: Journal of hospitality marketing & management 27 (2018) 7, pp. 755-774
Persistent link: https://www.econbiz.de/10011957157
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Drivers of customer loyalty and word of mouth intentions : moderating role of interactional justice
Saleem, Muhammad Abid; Yaseen, Asif; Wasaya, Allah - In: Journal of hospitality marketing & management 27 (2018) 8, pp. 877-904
Persistent link: https://www.econbiz.de/10011957277