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Journal of operations management
European journal of operational research : EJOR
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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The relative impact of attribute, severity, and timing of psychological contract breach on behavioral and attitudinal outcomes
Eckerd, Stephanie
;
Hill, James
;
Boyer, Kenneth K.
; …
- In:
Journal of operations management
31
(
2013
)
7/8
,
pp. 567-578
Persistent link: https://www.econbiz.de/10010226401
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2
How much do online consumers really value free product returns? : evidence from eBay
Shang, Guangzhi
;
Pekgün, Pelin
;
Ferguson, Mark
; …
- In:
Journal of operations management
53/56
(
2017
),
pp. 45-62
Persistent link: https://www.econbiz.de/10011792943
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