Narrow search
Showing 1 - 5 of 5
Cover Image
Supply chain variability, organizational structure, and performance : the moderating effect of demand unpredictability
Germain, Richard; Claycomb, Cindy; Droge, Cornelia - In: Journal of operations management 26 (2008) 5, pp. 557-570
Persistent link: https://www.econbiz.de/10003766777
Cover Image
Linking improved knowledge management to operational and organizational performance
Fugate, Brian S.; Stank, Theodore P.; Mentzer, John T. - In: Journal of operations management 27 (2009) 3, pp. 247-264
Persistent link: https://www.econbiz.de/10003841095
Cover Image
Creating consumer durable retailer customer loyalty through order fulfillment service operations
Davis-Sramek, Beth; Mentzer, John T.; Stank, Theodore P. - In: Journal of operations management 26 (2008) 6, pp. 781-797
Persistent link: https://www.econbiz.de/10003771807
Cover Image
Failure to deliver? : linling online order fulfillment glitches with future purchase behavior
Rao, Shashank; Griffis, Stanley E.; Goldsby, Thomas J. - In: Journal of operations management 29 (2011) 7/8, pp. 692-703
Persistent link: https://www.econbiz.de/10009347969
Cover Image
The customer consequences of returns in online retailing : an empirical analysis
Griffis, Stanley E.; Rao, Shashank; Goldsby, Thomas J.; … - In: Journal of operations management 30 (2012) 4, pp. 282-294
Persistent link: https://www.econbiz.de/10009550082