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The impact of nurse staffing on turnover and quality : an empirical examination of nursing care within hospital units
Peng, Xiaosong; Ye, Yuan; Ding, Xin; Chandrasekaran, Aravind - In: Journal of operations management 69 (2023) 7, pp. 1124-1152
Persistent link: https://www.econbiz.de/10014434735
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The impact of service design and process management on clinical quality : an exploration of synergetic effects
Ding, Xin - In: Journal of operations management 36 (2015), pp. 103-114
Persistent link: https://www.econbiz.de/10011308412
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Addressing endogeneity in operations management research : recent developments, common problems, and directions for future research
Lu, Guanyi; Ding, Xin; Peng, David Xiaosong; Chuang, … - In: Journal of operations management 64 (2018), pp. 53-64
Persistent link: https://www.econbiz.de/10011975907
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Benchmark and performance progression : examining the roles of market competition and focus
Ding, Xin - In: Journal of operations management 70 (2024) 3, pp. 381-410
Persistent link: https://www.econbiz.de/10014549167
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Sequence effects in service bundles : implications for service design and scheduling
Dixon, Michael; Verma, Rohit - In: Journal of operations management 31 (2013) 3, pp. 138-152
Persistent link: https://www.econbiz.de/10009747925
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Examining the characteristics and managerial challenges of professional services : an empirical study of management consultancy in the travel, tourism, and hospitality sector
Brandon-Jones, Alistair; Lewis, Michael; Verma, Rohit; … - In: Journal of operations management 42/43 (2016), pp. 9-24
Persistent link: https://www.econbiz.de/10011492297