The impact of service design and process management on clinical quality : an exploration of synergetic effects
Xin (David) Ding
| Year of publication: |
2015
|
|---|---|
| Authors: | Ding, Xin |
| Published in: |
Journal of operations management. - Hoboken, NJ : Wiley, ISSN 0272-6963, ZDB-ID 856225-8. - Vol. 36.2015, p. 103-114
|
| Subject: | Clinical quality | Quality improvement initiatives | Focus | Service design | Process management | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Prozessmanagement | Business process management | Krankenhaus | Hospital | Produktqualität | Product quality | Dienstleistungsinnovation | Service innovation | Dienstleistungsmanagement | Service management | Produktgestaltung | Product design |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011308412