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~isPartOf:"Journal of retailing and consumer services"
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How managerial responses to online reviews affect customer satisfaction : an empirical study based on additional reviews
Zhao, Yan
;
Wen, Lingling
;
Feng, Xiangnan
;
Li, Ran
;
Lin, …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012305219
Saved in:
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Winning ugly : profit maximizing marketing strategies for ugly foods
Qi, Danyi
;
Penn, Jerrod
;
Li, Ran
;
Roe, Brian
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209593
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