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Influences of the perceived value on actual repurchasing behavior : empirical exploration in a retailing context
Mencarelli, Rémi; Lombart, Cindy - In: Journal of retailing and consumer services 38 (2017), pp. 12-21
Persistent link: https://www.econbiz.de/10011743101
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Do myriad e-channels always create value for customers? : a dynamic analysis of the perceived value of a digital information product during the usage phase
Mencarelli, Rémi; Rivière, Arnaud; Lombart, Cindy - In: Journal of retailing and consumer services 63 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012665834