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An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context
El-Adly, Mohammed Ismail; Eid, Riyad - In: Journal of retailing and consumer services 31 (2016), pp. 217-227
Persistent link: https://www.econbiz.de/10011528677
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The effects of distributive, procedural, and interactional justice on customer retention : an empirical investigation in the mobile telecom industry in Tunisia
Ammari, Nedra Bahri; Bilgihan, Anil - In: Journal of retailing and consumer services 37 (2017), pp. 89-100
Persistent link: https://www.econbiz.de/10011729726
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Managing service recovery experience : effects of the forgiveness for older consumers
Babin, Barry J.; Zhuang, Weiling; Borges, Adilson - In: Journal of retailing and consumer services 58 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012430649
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How do restaurant atmospherics influence restaurant authenticity? : an integrative framework and empirical evidence
Al-Kilani, Shaymaa; El Hedhli, Kamel - In: Journal of retailing and consumer services 63 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012665979
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Behavioural intention to use a contact tracing application : the case of StopCovid in France
Shahidi, Niousha; Tossan, Vesselina; … - In: Journal of retailing and consumer services 68 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013366246
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The role of social commerce for enhancing consumers' involvement in the cross-border product : evidence from SEM and ANN based on MOA framework
Xu, Xiao-Yu; Gao, Ya-Xuan; Jia, Qing-Dan - In: Journal of retailing and consumer services 71 (2023), pp. 1-19
Persistent link: https://www.econbiz.de/10014253592
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Importance and performance in PLS-SEM and NCA : Introducing the combined importance-performance map analysis (cIPMA)
Hauff, Sven; Richter, Nicole Franziska; Ringle, Christian M. - In: Journal of retailing and consumer services 78 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10015084929
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Fear appeals and coping appeals for health product promotion : impulsive purchasing or psychological distancing?
Fu, Shixuan; Zheng, Xiaojiang; Wang, Hongpeng; Luo, Yunzhong - In: Journal of retailing and consumer services 74 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014364492
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The expected benefit as determinant of deal-prone consumers' response to sales promotions
Palazon, Mariola; Delgado-Ballester, Elena - In: Journal of retailing and consumer services 18 (2011) 6, pp. 542-547
Persistent link: https://www.econbiz.de/10009375631
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Ethnic minority consumers' responses to sales promotions in the packaged food market
Jamal, Armand; Peattie, Sue; Peattie, Kenneth J. - In: Journal of retailing and consumer services 19 (2012) 1, pp. 98-108
Persistent link: https://www.econbiz.de/10009507892