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Coping with stress : a study of retail banking service workers in Russia
Ashill, Nicholas J.; Rod, Michel; Gibbs, Tanya - In: Journal of retailing and consumer services 23 (2015), pp. 58-69
Persistent link: https://www.econbiz.de/10010503932
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Anger punishes, compassion forgives : how discrete emotions mitigate double standards in consumer ethical judgment
Septianto, Felix; Tjiptono, Fandy; Kusumasondjaja, Sony - In: Journal of retailing and consumer services 53 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012171890
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Conflict management capabilities in franchising
Perrigot, Rozenn; López-Fernández, Begoña; Basset, Guy - In: Journal of retailing and consumer services 63 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012665897
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Fear appeals and coping appeals for health product promotion : impulsive purchasing or psychological distancing?
Fu, Shixuan; Zheng, Xiaojiang; Wang, Hongpeng; Luo, Yunzhong - In: Journal of retailing and consumer services 74 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014364492
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Deviant behavior in retail, when sales associates "go bad"! : examining the relationship between thr work-family interface, job, stress, and salesperson deviance
Swimberghe, Krist; Jones, Robert Paul; Darrat, Mahmoud - In: Journal of retailing and consumer services 21 (2014) 4, pp. 424-431
Persistent link: https://www.econbiz.de/10010388560
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A cross-cultural exploration of situated learning and coping
Bose, Mousumi; Ye, Lilly - In: Journal of retailing and consumer services 24 (2015), pp. 42-50
Persistent link: https://www.econbiz.de/10010528612
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The maximizing consumer wants even more choices : how consumers cope with the marketplace of overchoice
Mittal, Banwari - In: Journal of retailing and consumer services 31 (2016), pp. 361-370
Persistent link: https://www.econbiz.de/10011529005
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Firm performance in the upscale restaurant sector : the effects of resilience, creative self-efficacy, innovation and industry experience
Hallak, Rob; Assaker, Guy; O'Connor, Peter; Lee, Craig - In: Journal of retailing and consumer services 40 (2018), pp. 229-240
Persistent link: https://www.econbiz.de/10011801953
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Information overload and fake news sharing : a transactional stress perspective exploring the mitigating role of consumers' resilience during COVID-19
Bermes, Alena - In: Journal of retailing and consumer services 61 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012581898
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Designing retail : unravelling coping strategies through emphatic interviewing owner managers
Madsen, Signe Mørk; Petermans, Ann - In: Journal of retailing and consumer services 55 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012269084