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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
5
Konsumentenverhalten
5
Experiment
3
Advertising effects
2
Einzelhandel
2
Eye tracking
2
Feldforschung
2
Field experiment
2
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Retail trade
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Store familiarity
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Visual attention
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Visuelle Wahrnehmung
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Advertising music
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Arbeitskräfte
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Arbeitszufriedenheit
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Austauschtheorie
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Betriebsform
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Beziehungsmarketing
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Brand
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Customer experience
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Customer satisfaction
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Customer service
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Dienstleistungsqualität
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Electrical goods trade
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Elektrohandel
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Encounter experience
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Frontline employee
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Gustafsson, Anders
6
Wästlund, Erik
6
Andersson, Pernille K.
3
Kristensson, Per
3
Otterbring, Tobias
2
Högberg, Johan
1
Olsson Ramberg, Marcus
1
Shams, Poja
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Journal of retailing and consumer services
DIW Discussion Papers
33
Discussion papers / Deutsches Institut für Wirtschaftsforschung
33
Vierteljahrshefte zur Wirtschaftsforschung
27
Discussion Papers of DIW Berlin
24
Journal of business research : JBR
24
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
18
DIW Berlin Discussion Paper
17
DIW Wochenbericht
17
Working Paper Series in Economics and Institutions of Innovation
13
CESIS electronic working paper series
11
Capital markets and finance in the enlarged Europe : the Postgraduate Research Programme working paper series
11
Journal of service management
11
Boston College working papers in economics
10
Journal of Service Management
10
Conjoint measurement : methods and applications
9
The TQM Journal
9
CIG Working Papers
8
Discussion papers / Wissenschaftszentrum Berlin für Sozialforschung : Forschungsschwerpunkt Markt und politische Ökonomie
8
WZB Discussion Paper
8
Freiberg working papers
7
Freiberger Arbeitspapiere
7
GLO Discussion Paper
7
GLO discussion paper
7
International journal of service industry management : IJSIM
7
Journal of Services Marketing
7
Economic modelling
6
JIBS Working Papers
6
Eurasian economic review : a journal in applied macroeconomics and finance
5
Journal of service research
5
Managing service quality : MSQ ; an international journal
5
The journal of services marketing
5
Working Papers / Centre for Competition Policy, University of East Anglia
5
Diskussionspapiere / Deutsches Institut für Wirtschaftsforschung
4
Freiberg Working Papers
4
IFN Working Paper
4
Journal of Business Research
4
Journal of service research : JSR
4
Psychology & marketing
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Ratio Working Papers
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ECONIS (ZBW)
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1
Let the music play or not : the influence of background music on consumer behavior
Andersson, Pernille K.
;
Kristensson, Per
;
Wästlund, Erik
; …
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 553-560
Persistent link: https://www.econbiz.de/10009655509
Saved in:
2
Vision (im)possible? : the effect of in-store signage on customers' visual attention
Otterbring, Tobias
;
Wästlund, Erik
;
Gustafsson, Anders
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 676-684
Persistent link: https://www.econbiz.de/10010407245
Saved in:
3
The effect of frontline employees' personal self-disclosure on consumers' encounter experience
Andersson, Pernille K.
;
Gustafsson, Anders
;
Kristensson, Per
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 40-49
Persistent link: https://www.econbiz.de/10011473141
Saved in:
4
Creating brand engagement through in-store gamified customer experiences
Högberg, Johan
;
Olsson Ramberg, Marcus
;
Gustafsson, Anders
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 122-130
Persistent link: https://www.econbiz.de/10012114145
Saved in:
5
Let the music play or not: The influence of background music on consumer behavior
Andersson, Pernille K.
;
Kristensson, Per
;
Wästlund, Erik
; …
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 553-561
Persistent link: https://www.econbiz.de/10010027209
Saved in:
6
Eye-tracking customers' visual attention in the wild : dynamic gaze behavior moderates the effect of store familiarity on navigational fluency
Otterbring, Tobias
;
Wästlund, Erik
;
Gustafsson, Anders
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 165-170
Persistent link: https://www.econbiz.de/10011434148
Saved in:
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