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Brand hate and non-repurchase intention : a service context perspective in a cross-channel setting
Curina, Ilaria; Francioni, Barbara; Hegner, Sabrina; … - In: Journal of retailing and consumer services 54 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012238345
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Store satisfaction and store loyalty : the moderating role of store atmosphere
Francioni, Barbara; Savelli, Elisabetta; Cioppi, Marco - In: Journal of retailing and consumer services 43 (2018), pp. 333-341
Persistent link: https://www.econbiz.de/10011883221