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~isPartOf:"Journal of retailing and consumer services"
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Finsterwalder, Jörg
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Journal of retailing and consumer services
Managing service quality : MSQ ; an international journal
5
Journal of Service Theory and Practice
3
The journal of services marketing
3
Wirtschaftswissenschaftliches Studium : WiSt ; Zeitschrift für Studium und Forschung
3
European Journal of Marketing
2
Journal of Service Management
2
Journal of business research : JBR
2
Psychology & marketing
2
The service industries journal
2
Australasian marketing journal
1
Customer Relationship Management : 12 CRM-Best Practice-Fallstudien zu Prozessen, Organisation, Mitarbeiterführung und Technologie
1
European journal of marketing
1
European journal of marketing : EJM
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Handbuch Relationship Marketing : Konzeption und erfolgreiche Umsetzung
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Handelsforschung
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IO-Management
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Interaktionen im Dienstleistungsbereich
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International journal of market research
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JOBR-D-21-03301
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Journal of Services Marketing
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Journal of marketing management : MM
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Journal of public policy & marketing
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Journal of service theory and practice
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Journal of strategic marketing
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Kundenbeziehungen im Dienstleistungsbereich
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Management von CRM-Projekten : Handlungsempfehlungen und Branchenkonzepte
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Management, Prozessgestaltung, Kundenperspektive
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Proceedings / First International Symposium on Services Science (ISSS'09) : March 23 - 25, 2009, Leipzig, Germany ; [part of the multiconference SABRE]
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Tourism Review
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Tourism review : the official journal of the AIEST
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1
Refugee influx : repercussions and research agenda for service scholars
Finsterwalder, Jörg
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 177-176
Persistent link: https://www.econbiz.de/10011729832
Saved in:
2
A 360-degree view of actor engagement in service co-creation
Finsterwalder, Jörg
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 276-278
Persistent link: https://www.econbiz.de/10011801984
Saved in:
3
The effects of film trailers on shaping consumer expectations in the entertainment industry—A qualitative analysis
Finsterwalder, Jörg
;
Kuppelwieser, Volker G.
;
de …
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 589-596
Persistent link: https://www.econbiz.de/10010027213
Saved in:
4
The effects of film trailers on shaping consumer expectations in the entertainment industry : a qualitative analysis
Finsterwalder, Jörg
;
Kuppelwieser, Volker G.
; …
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 589-595
Persistent link: https://www.econbiz.de/10009655504
Saved in:
5
Transformative service research and service dominant logic : quo Vaditis?
Kuppelwieser, Volker
;
Finsterwalder, Jörg
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 91-98
Persistent link: https://www.econbiz.de/10011434091
Saved in:
6
The concept of near money in loyalty programmes
Chan, May
;
Kemp, Simon
;
Finsterwalder, Jörg
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 246-255
Persistent link: https://www.econbiz.de/10011528690
Saved in:
7
From "free" to fee : acceptability of airline ancillary fees and the effects on customer behavior
Tuzovic, Sven
;
Simpson, Merlin C.
;
Kuppelwieser, Volker G.
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 98-107
Persistent link: https://www.econbiz.de/10010338621
Saved in:
8
Intentionality and transformative services : wellbeing co-creation and spill-over effects
Finsterwalder, Jörg
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012132253
Saved in:
9
Transformative places and the citizenship experience : a dynamic perspective of disasters, transitional servicescapes, and place attachment
Finsterwalder, Jörg
;
Chen, Ning
;
Hall, Colin Michael
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462190
Saved in:
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