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Information and its impact on consumers' reactions to restrictive return policies
Bahn, Kenneth D.; Boyd, Eric - In: Journal of retailing and consumer services 21 (2014) 4, pp. 415-423
Persistent link: https://www.econbiz.de/10010388563
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The effects of out-of-stock, return, and cancellation amounts on the order amounts of an online retailer
Son, Junghwa; Kang, Ji Hye; Jang, Sungha - In: Journal of retailing and consumer services 51 (2019), pp. 421-427
Persistent link: https://www.econbiz.de/10012115166
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"Take it or leave it?" : evidence on cultural differences affecting return behaviour for Gen Z
Serravalle, Francesca; Vannucci, Virginia; Pantano, Eleonora - In: Journal of retailing and consumer services 66 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013209690
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How many, how often, and how new? : a multivariate profiling of mobile app users
Liu, Feng; Zhao, Shaoqiong; Li, Yang - In: Journal of retailing and consumer services 38 (2017), pp. 71-80
Persistent link: https://www.econbiz.de/10011743138
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Pricing and return strategy of online retailers based on return insurance
Ren, Minglun; Liu, Jiqiong; Feng, Shuai; Yang, Aifeng - In: Journal of retailing and consumer services 59 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012433339
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Determinants of shopping mall patronage frequency in a developing economy : evidence from Nigerian mall shoppers
Idoko, Edwin Chukwuemeka; Ukenna, Stephen; Obeta, … - In: Journal of retailing and consumer services 48 (2019), pp. 186-201
Persistent link: https://www.econbiz.de/10012001298
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Sociodemographic and spatial disaggregation of e-commerce channel use in the grocery market in Great Britain
Hood, Nick; Urquhart, Ryan; Newing, Andy; Heppenstall, … - In: Journal of retailing and consumer services 55 (2020), pp. 1-17
Persistent link: https://www.econbiz.de/10012268812
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On linking the perceived values of mobile shopping apps, customer well-being, and customer citizenship behavior : moderating role of customer intimacy
Garrouch, Karim; Ghali, Zohra - In: Journal of retailing and consumer services 74 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014363976
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To praise or not to praise- Role of word of mouth in food delivery apps
Das, Manoj; Ramalingam, Mahesh - In: Journal of retailing and consumer services 74 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014363977
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Fashion and the metaverse : clarifying the domain and establishing a research agenda
Park, Hyejune; Lim, Rachel Esther - In: Journal of retailing and consumer services 74 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014363978