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~subject:"Industrial Organization"
~subject:"Relationship marketing"
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Journal of service management
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2009 Conference, August 16-22, 2009, Beijing, China
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Healthcare experience quality : an empirical exploration using content analysis techniques
Ponsignon, Frederic
;
Smart, Andi
;
Williams, Mike
;
Hall, …
- In:
Journal of service management
26
(
2015
)
3
,
pp. 460-485
Persistent link: https://www.econbiz.de/10011389090
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