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Journal of service management
Journal of the Academy of Marketing Science
11
Psychology & marketing
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Journal of retailing
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
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Research Memoranda / Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
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Tourism management : research, policies, practice
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European Journal of Marketing
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of Economic Psychology
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Journal of service research : JSR
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International Journal of Culture, Tourism and Hospitality Research
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International journal of service industry management : IJSIM
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Research Memorandum / Graduate School of Business and Economics (GSBE), School of Business and Economics
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European journal of marketing : EJM
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Total quality management
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Journal of Business & Industrial Marketing
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Journal of Product Innovation Management
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Marketing : ZFP ; journal of research and management
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Marketing letters : a journal of research in marketing
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Value cocreation at its peak : the asymmetric relationship between coproduction and loyalty
Stokburger-Sauer, Nicola
;
Scholl-Grissemann, Ursula
; …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 563-590
Persistent link: https://www.econbiz.de/10011563693
Saved in:
2
How and when effective customer journeys drive brand loyalty : the role of consumer-brand identification
Reitsamer, Bernd
;
Stokburger-Sauer, Nicola
;
Kuhnle, …
- In:
Journal of service management
35
(
2024
)
6
,
pp. 109-135
Persistent link: https://www.econbiz.de/10015208645
Saved in:
3
How communications by AI-enabled voice assistants impact the customer journey
Grewal, Dhruv
;
Guha, Abhijit
;
Schweiger, Elisa
;
Ludwig, …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 705-720
Persistent link: https://www.econbiz.de/10013325748
Saved in:
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