Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Great remains great, weak beco...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
3
Service quality
3
Artificial intelligence
2
Consumer behaviour
2
Dienstleistungssektor
2
Konsumentenverhalten
2
Künstliche Intelligenz
2
Service industry
2
Beziehungsmarketing
1
Coping strategy
1
Coping-Strategie
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Crisis
1
Crisis management
1
Cultural servicescape
1
Customer engagement
1
Customer experience
1
Customer integration
1
Digitalisierung
1
Digitalization
1
Digitization
1
E-commerce
1
Economic crisis
1
Electronic Commerce
1
Experiencescape
1
Generative AI
1
Internet marketing
1
Krisenmanagement
1
Kundenintegration
1
Ladengestaltung
1
Nachhaltige Entwicklung
1
Natural servicescape
1
Online customer communities
1
Online customer relationships
1
Online retailing
1
Online-Handel
1
Online-Marketing
1
Optimism
1
Organisatorischer Wandel
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Bilgihan, Anil
4
Alkire, Linda
1
Amer, Sally Mohamed
1
Bui, M̃y
1
Buoye, Alexander John
1
Choi, Hyeyoon
1
Dogan, Seden
1
He, Zeya
1
Huang, Huiling
1
Kandampully, Jay
1
Kim, Seoyoung
1
Kour, Gurpreet
1
Marti, Candice L.
1
Xu, Yu
1
more ...
less ...
Published in...
All
Journal of service management
Journal of Hospitality and Tourism Technology
12
International journal of hospitality management
9
International Journal of Contemporary Hospitality Management
8
Tourism management : research, policies, practice
8
International journal of contemporary hospitality management
7
Journal of retailing and consumer services
5
Journal of hospitality and tourism insights
4
Journal of hospitality marketing & management
4
Journal of Hospitality and Tourism Insights
3
Tourism Review
3
Journal of revenue and pricing management
2
Psychology & marketing
2
Tourism review : the official journal of the AIEST
2
AMS review : official publication of the Academy of Marketing Science
1
Consumer Behavior in Tourism and Hospitality
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International Journal of Quality and Service Sciences
1
International Journal of Retail & Distribution Management
1
International Journal of Services, Economics and Management
1
International journal of consumer studies
1
International journal of quality and service sciences
1
International journal of services, economics and management
1
International journal of tourism research
1
Journal of Consumer Marketing
1
Journal of Organizational Change Management
1
Journal of Product & Brand Management
1
Journal of Service Management
1
Journal of business research : JBR
1
Journal of destination marketing & management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of organizational change management
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of strategic marketing
1
Journal of vacation marketing
1
Psychology & Marketing
1
Services marketing quarterly
1
Technological forecasting & social change : an international journal
1
The Cornell hospitality quarterly
1
The international review of retail, distribution and consumer research
1
more ...
less ...
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Linking servicescape and experiencescape : creating a collective focus for the service industry
Kandampully, Jay
;
Bilgihan, Anil
;
Amer, Sally Mohamed
- In:
Journal of service management
34
(
2023
)
2
,
pp. 316-340
Persistent link: https://www.econbiz.de/10014337954
Saved in:
2
Leveraging artificial intelligence in firm-generated online customer communities : a framework and future research agenda
Marti, Candice L.
;
Kour, Gurpreet
;
Bilgihan, Anil
;
Xu, Yu
- In:
Journal of service management
35
(
2024
)
3
,
pp. 438-458
Persistent link: https://www.econbiz.de/10015078016
Saved in:
3
RAISE: leveraging responsible AI for service excellence
Alkire, Linda
;
Bilgihan, Anil
;
Bui, M̃y
;
Buoye, …
- In:
Journal of service management
35
(
2024
)
4
,
pp. 490-511
Persistent link: https://www.econbiz.de/10015078053
Saved in:
4
Building organizational resilience with digital transformation
He, Zeya
;
Huang, Huiling
;
Choi, Hyeyoon
;
Bilgihan, Anil
- In:
Journal of service management
34
(
2023
)
1
,
pp. 147-171
Persistent link: https://www.econbiz.de/10013537620
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
