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Gustafsson, Anders
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Huang, Ming-Hui
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Journal of service research
Journal of business research : JBR
43
Journal of service management
18
Journal of Service Management
17
Journal of service research : JSR
17
Journal of marketing
16
Journal of retailing
14
Journal of Business Research
13
The journal of services marketing
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Journal of Services Marketing
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Industrial marketing management : the international journal for industrial and high-tech firms
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Conjoint measurement : methods and applications
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The TQM Journal
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Journal of international business studies : JIBS ; a publication of the Academy of International Business and the Western Business School
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Journal of marketing research : JMR
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Journal of the Academy of Marketing Science
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International journal of service industry management : IJSIM
7
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
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Business horizons
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International business review : the official journal of the European International Business Academy
6
Journal of retailing and consumer services
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MSI reports : working paper series
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Marketing Science
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Psychology & marketing
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Journal of international marketing
5
Managing service quality : MSQ ; an international journal
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European Journal of Marketing
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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Report / Marketing Science Institute
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The TQM journal : the international review of organizational improvement
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Total quality management
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Australasian marketing journal
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Conjoint measurement : methods and applications ; with 91 tables
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European journal of marketing : EJM
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International Business Review
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Journal of advertising : official publication of the American Academy of Advertising
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Marketing intelligence & planning
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Working paper series
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Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
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IFN Working Paper
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ECONIS (ZBW)
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1
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
2
Service research priorities : designing sustainable service ecosystems
Field, Joy M.
;
Fotheringham, Darima
;
Subramony, Mahesh
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 462-479
Persistent link: https://www.econbiz.de/10012662579
Saved in:
3
Dynamic customer value cocreation in healthcare
Danaher, Tracey S.
;
Danaher, Peter J.
;
Sweeney, Jillian C.
- In:
Journal of service research
27
(
2024
)
2
,
pp. 177-193
Persistent link: https://www.econbiz.de/10014580413
Saved in:
4
Gaining customer experience insights that matter
McColl-Kennedy, Janet R.
;
Zaki, Mohamed
;
Lemon, Katherine N.
- In:
Journal of service research
22
(
2019
)
1
,
pp. 8-26
Persistent link: https://www.econbiz.de/10012005747
Saved in:
5
The influence of corporate social responsibility on stakeholders in different business contexts
Ghanbarpour, Tohid
;
Crosby, Lawrence
;
Johnson, Michael D.
; …
- In:
Journal of service research
27
(
2024
)
1
,
pp. 141-155
Persistent link: https://www.econbiz.de/10014580408
Saved in:
6
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
7
Commentary: customer-perceived innovation : considerations for financial performance and methodological approaches
Gustafsson, Anders
;
Ghanbarpour, Tohid
- In:
Journal of service research
27
(
2024
)
4
,
pp. 490-493
Persistent link: https://www.econbiz.de/10015375704
Saved in:
8
Member retention and donations in nonprofit service organizations : the balance between peer and organizational identification
Fang, Di
;
Fombelle, Paul W.
;
Bolton, Ruth N.
- In:
Journal of service research
24
(
2021
)
2
,
pp. 187-205
Persistent link: https://www.econbiz.de/10012522520
Saved in:
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