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Societal attitudes toward service robots : adore, abhor, ignore, or unsure?
Yoganathan, Vignesh; Osburg, Victoria-Sophie; Colladon, … - In: Journal of service research 28 (2025) 1, pp. 93-111
Persistent link: https://www.econbiz.de/10015386476
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Can (A)I give you a ride? : development and validation of the cruise framework for autonomous vehicle services
Osburg, Victoria-Sophie; Yoganathan, Vignesh; Kunz, … - In: Journal of service research 25 (2022) 4, pp. 630-648
Persistent link: https://www.econbiz.de/10013396026
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Replaced by a robot : service implications in the age of the machine
McLeay, Fraser; Osburg, Victoria Sophie; Yoganathan, Vignesh - In: Journal of service research 24 (2021) 1, pp. 104-121
Persistent link: https://www.econbiz.de/10012426765