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Service innovation : a new conceptualization and path forward
Gustafsson, Anders; Snyder, Hannah; Witell, Lars - In: Journal of service research 23 (2020) 2, pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
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The influence of corporate social responsibility on stakeholders in different business contexts
Ghanbarpour, Tohid; Crosby, Lawrence; Johnson, Michael D.; … - In: Journal of service research 27 (2024) 1, pp. 141-155
Persistent link: https://www.econbiz.de/10014580408
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Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.; Field, Joy M.; Fotheringham, Darima; … - In: Journal of service research 24 (2021) 3, pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
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Service research priorities : designing sustainable service ecosystems
Field, Joy M.; Fotheringham, Darima; Subramony, Mahesh; … - In: Journal of service research 24 (2021) 4, pp. 462-479
Persistent link: https://www.econbiz.de/10012662579
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Commentary: customer-perceived innovation : considerations for financial performance and methodological approaches
Gustafsson, Anders; Ghanbarpour, Tohid - In: Journal of service research 27 (2024) 4, pp. 490-493
Persistent link: https://www.econbiz.de/10015375704