//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service research : JSR"
~person:"Auh, Seigyoung"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Virtuelle Stimuli für Kundente...
Similar by subject
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
3
Relationship marketing
3
Consumer behaviour
2
Customer satisfaction
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Service quality
2
Dienstleistungssektor
1
Firm performance
1
Marketing management
1
Marketingmanagement
1
Preismanagement
1
Pricing strategy
1
Service industry
1
Switching behaviour
1
Unternehmenserfolg
1
Viral marketing
1
Virales Marketing
1
Wechselverhalten
1
customer centricity
1
customer education
1
customer expertise
1
customer participation
1
customer relationships
1
customer reviews
1
customer satisfaction
1
customer voluntary performance
1
firm sales
1
loyalty
1
price premium
1
relationship marketing
1
switching costs
1
transparency
1
uncertainty
1
word of mouth
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Auh, Seigyoung
Eisingerich, Andreas B
5
Beatty, Sharon E.
4
Bolton, Ruth N.
4
Brodie, Roderick J.
4
Sesé, F. Javier
4
Wangenheim, Florian von
4
Aksoy, Lerzan
3
Doorn, Jenny van
3
Hollebeek, Linda D.
3
Lemon, Katherine N.
3
Parasuraman, A.
3
Polo-Redondo, Yolanda
3
Rafaeli, Anat
3
Ruyter, Ko de
3
Verhoef, Peter C.
3
Wieseke, Jan
3
Bell, Simon J.
2
Benoit, Sabine
2
Buoye, Alexander
2
Danaher, Peter J.
2
Dong, Beibei
2
Eggert, Andreas
2
Evans, Kenneth R.
2
Evanschitzky, Heiner
2
Flynn, Andrea Godfrey
2
Garnefeld, Ina
2
Gong, Taeshik
2
Gremler, Dwayne D.
2
Harrison, Mary P.
2
Haws, Kelly L.
2
Hennig-Thurau, Thorsten
2
Hoyer, Wayne D.
2
Huang, Ming-Hui
2
Ilić, Ana
2
Jurić, Biljana
2
Keiningham, Timothy
2
Krafft, Manfred
2
Libai, Barak
2
Luo, Xueming
2
more ...
less ...
Published in...
All
Journal of service research : JSR
Industrial marketing management : the international journal for industrial and high-tech firms
2
Customer retention in the automotive industry : quality, satisfaction and loyalty
1
Journal of business research : JBR
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of marketing
1
Journal of marketing research
1
Journal of retailing
1
Journal of service research
1
MIT sloan management review
1
The journal of product innovation management : an international publication of the Product Development & Management Association
1
Working paper / National Quality Research Center
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Acta non verba? : the role of customer participation and word of mouth in the relationship between service firms' customer satisfaction and sales performance
Eisingerich, Andreas B
;
Auh, Seigyoung
;
Merlo, Omar
- In:
Journal of service research : JSR
17
(
2014
)
1
,
pp. 40-53
Persistent link: https://www.econbiz.de/10010356889
Saved in:
2
Service firm performance transparency : how, when, and why does it pay off?
Liu, Yeyi
;
Eisingerich, Andreas B
;
Auh, Seigyoung
; …
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 451-467
Persistent link: https://www.econbiz.de/10011392277
Saved in:
3
Unraveling the customer education paradox : when, and how, should firms educate their customers?
Bell, Simon J.
;
Auh, Seigyoung
;
Eisingerich, Andreas B
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 306-321
Persistent link: https://www.econbiz.de/10011736772
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->