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Journal of service theory and practice : JSTP
Corporate Social Responsibility and Environmental Management
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Corporate social responsibility and environmental management
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Journal of retailing and consumer services
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The journal of services marketing
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Career Development International
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Career development international : the journal for executive, consultants, academics and individuals
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Journal of Service Theory and Practice
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Journal of Services Marketing
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Service business
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Journal of service theory and practice
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Management decision : MD
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Baltic journal of management : BJM
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Group & organization management : an international journal
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International journal of contemporary hospitality management
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Journal of business and psychology
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Journal of business ethics : JOBE
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Journal of managerial psychology
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The service industries journal
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Asia Pacific Journal of Marketing and Logistics
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Asia Pacific business review
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BRQ Business Research Quarterly
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The effect of customer incivility on service employees' customer orientation through double-mediation of surface acting and emotional exhaustion
Hur, Won-Moo
;
Moon, Tae Won
;
Han, Su-Jin
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
4
,
pp. 394-413
Persistent link: https://www.econbiz.de/10011400716
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