Brand, Maryse Jacqueline; Croonen, Evelien P. M. - In: Journal of small business management : JSBM ; a joint … 48 (2010) 4, pp. 605-626
Franchising is particularly present in industries in which human resources play a vital role. However, little is known about human resource management (HRM) in a franchising context. This study investigates HRM behavior and performance using a sample of 171 units within one plural retailing...
