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Logistics information management
Journal of the Academy of Marketing Science
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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The internal service encounter
Gremler, Dwayne D.
;
Bitner, Mary Jo
;
Evans, Kenneth R.
- In:
Logistics information management
8
(
1995
)
4
,
pp. 28-34
Persistent link: https://www.econbiz.de/10007081367
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