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Does Information Technology Lead to Smaller Firms?

Brynjolfsson, Erik; Malone, Thomas W.; Gurbaxani, Vijay; … - In: Management Science 40 (1994) 12, pp. 1628-1644

Many changes in the organization of work in the United States since 1975 have been attributed to the increased capabilities and use of information technology (IT) in business. However, few studies have attempted to empirically examine these relationships. The primary goal of this paper is to...

Persistent link: https://www.econbiz.de/10009204028

Information Technology and Productivity: Evidence from Country-Level Data

Dewan, Sanjeev; Kraemer, Kenneth L. - In: Management Science 46 (2000) 4, pp. 548-562

This paper studies a key driver of the demand for the products and services of the global IT industry---returns from IT investments. We estimate an intercountry production function relating IT and non-IT inputs to GDP output, on panel data from 36 countries over the 1985--1993 period. We find...

Persistent link: https://www.econbiz.de/10009204105

Determinants of Electronic Integration in the Insurance Industry: An Empirical Test

Zaheer, Akbar; Venkatraman, N. - In: Management Science 40 (1994) 5, pp. 549-566

relationships. Drawing on theoretical and empirical research on transaction costs, we develop and test a model of the determinants … support for three hypotheses on the determinants of electronic integration. Implications and research extensions are … identified to guide further research in this important area. …

Persistent link: https://www.econbiz.de/10009204579

Development of Measures to Assess the Extent to Which an Information Technology Application Provides Competitive Advantage

Sethi, Vijay; King, William R. - In: Management Science 40 (1994) 12, pp. 1601-1627

as dependent variables in empirical competitive advantage research. Extensions entail formulating alternative measures of …

Persistent link: https://www.econbiz.de/10009208733

Planning Information Technology--Knowledge Worker Systems

Gaimon, Cheryl - In: Management Science 43 (1997) 9, pp. 1308-1328

A model is introduced to examine the long-term planning associated with the purchase and implementation of information technologies (IT) that indirectly contribute to output through enhancement of an organization's knowledge workers. For example, architectural firms in the service industry and...

Persistent link: https://www.econbiz.de/10009208759

Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending

Brynjolfsson, Erik; Hitt, Lorin - In: Management Science 42 (1996) 4, pp. 541-558

The "productivity paradox" of information systems (IS) is that, despite enormous improvements in the underlying technology, the benefits of IS spending have not been found in aggregate output statistics. One explanation is that IS spending may lead to increases in product quality or variety...

Persistent link: https://www.econbiz.de/10009209401

Open Platform Strategies and Innovation: Granting Access vs. Devolving Control

Boudreau, Kevin - In: Management Science 56 (2010) 10, pp. 1849-1872

This paper studies two fundamentally distinct approaches to opening a technology platform and their different impacts on innovation. One approach is to grant access to a platform and thereby open up markets for complementary components around the platform. Another approach is to give up control...

Persistent link: https://www.econbiz.de/10009214160

Information Assets, Technology and Organization

Brynjolfsson, Erik - In: Management Science 40 (1994) 12, pp. 1645-1662

Although there is good reason to expect that the growth of information work and information technology will significantly affect the trade-offs inherent in different structures for organizing work, the theoretical basis for these changes remains poorly understood. This paper seeks to address...

Persistent link: https://www.econbiz.de/10009214186

Customer Satisfaction for Financial Services: The Role of Products, Services, and Information Technology

Krishnan, M. S.; Ramaswamy, Venkatram; Meyer, Mary C.; … - In: Management Science 45 (1999) 9, pp. 1194-1209

In this paper, we study the drivers of customer satisfaction for financial services. We discuss a full Bayesian analysis based on data collected from customers of a leading financial services company. Our approach allows us to explicitly accommodate missing data and enables quantitative...

Persistent link: https://www.econbiz.de/10009214701

Information System Success: Individual and Organizational Determinants

Sabherwal, Rajiv; Jeyaraj, Anand; Chowa, Charles - In: Management Science 52 (2006) 12, pp. 1849-1864

Despite considerable empirical research, results on the relationships among constructs related to information system …

Persistent link: https://www.econbiz.de/10009214893