Conner and Ulrich's (1996) Multiple Model Survey Questionnaire was validated in this two stage research study. In the first stage, 4 organizations were purposively chosen and a random sampling was conducted on 44 managers to pilot test the questionnaire. In the second stage, the study was...

Indian organizations are witnessing a change in the role of HR. There is a movement towards the customerization of the role, with special emphasis on the knowledge sector. The current study analyses the trend of this service role, drawing upon Indian ethos. In the second part of the paper an...

Intangible soft processes of HR are possible to measure through HR Six-sigma, which pulls the HR function closer to strategic alignment with organizational goals. The current study explores the application of six-sigma to the HR function. The study also aims at process mapping the HR Six-sigma...

This study attempts to explore the use of Strategic Human Resource Management (SHRM), as a context for talent management practices in high performing work organizations. Following a multiple case embedded research design, we have investigated how the Talent Management System has been...