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On the Practical Significance of Hindsight Bias: The Case of the Expectancy-Disconfirmation Model of Consumer Satisfaction
Zwick, Rami; Pieters, Rik; Baumgartner, Hans - In: Organizational Behavior and Human Decision Processes 64 (1995) 1, pp. 103-117
Persistent link: https://www.econbiz.de/10005430829
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Biased memory for prior decision making: Evidence from a longitudinal field study
Pieters, Rik; Baumgartner, Hans; Bagozzi, Richard - In: Organizational Behavior and Human Decision Processes 99 (2006) 1, pp. 34-48
Persistent link: https://www.econbiz.de/10005318895