This book presents up-to-date descriptions of smart services innovations in industry, supported by new scientific approaches. It summarizes the outcomes of the fourth Smart Services Summit, held in Zurich in October 2022, which primarily focused on how smart services can promote sustainability....

Business-centred, data-centred, or user-centred? A perspective on the role of designerly approaches to user centricity in big data innovation:- Value Creation with Digital Twins - Framework Validation and Analysis of further Development Priorities -- The role of AI platforms for the...

Digital servitization barriers of medical technology firms: an exploratory study -- Drone-basedWarehouse Inventory Management with IoT for Perishables -- Capability of Service Innovation – What SMEs can learn from Start-ups -- Application Possibilities of Artificial Intelligence in a Renewable...

Chapter 1. Introduction to the Personalization in E-commerce -- Chapter 2. Recommendation System for Multi-variant E-commerce Interfaces -- Chapter 3. Analysis of Customer Behaviour -- Chapter 4. Designing and Serving a Dedicated Interface -- Chapter 5. Evaluation of a Multi-variant Interface...

An Approach to Describe Design Pattern Structures for Sustainable Software Products -- A Taxonomy about Information Systems Complexity and Sustainability -- Microservice-based Architecture for the Integration of Data Backends and Dashboard Applications in the Energy and EnvironmentDomains -- A...

Chapter 1. Interview with Manfred Broy and Walter Brenner About Design Thinking and Requirements Engineering -- Chapter 2. Combining Design Thinking and Software Requirements Engineering to Create Human-centered Software-intensive Systems -- Chapter 3. From Design Thinking in Software...

This book explores coordination within and between teams in the context of large-scale agile software development, providing readers a deeper understanding of how coordinated action between teams is achieved in multiteam systems. An exploratory multiple case study with five multiteam systems and...