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~isPartOf:"Qualitätskonzepte im Personalmanagement : Grundlagen und Fallbeispiele"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Quality management
554
Qualitätsmanagement
554
Dienstleistungsqualität
93
Service quality
93
Customer satisfaction
60
Kundenzufriedenheit
60
Standardisierung
48
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quality management
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total quality management
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Qualitätskonzepte im Personalmanagement : Grundlagen und Fallbeispiele
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of productivity and quality management : IJPQM
463
The TQM journal : the international review of organizational improvement
408
International journal of quality & reliability management
396
International journal of production research
349
Total quality management & business excellence
237
International journal of production economics
197
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
168
SpringerLink / Bücher
105
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
Europäische Hochschulschriften / 5
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Beiträge zur Hochschulpolitik
48
Journal of operations management
47
IEEE transactions on engineering management : EM
42
DGQ
41
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Gabler Edition Wissenschaft
35
Springer eBook Collection
35
Cogent business & management
34
A Productivity Press book
33
Management science : journal of the Institute for Operations Research and the Management Sciences
33
European research studies
31
International journal of business excellence : IJBEX
30
Production and operations management : an international journal of the Production and Operations Management Society
30
Six Sigma in der Finanzbranche
30
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ECONIS (ZBW)
554
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1
Quality, export and domestic market performance : the case of pharmaceutical firms in Iran
Dadfar, Hossein
;
Dahlgaard, Jens Jörn
;
Afazeli, Siamack
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 938-957
Persistent link: https://www.econbiz.de/10011440740
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2
Total quality management practices and performance outcomes in Spanish service companies
Jaca, Carmen
;
Psomas, Evangelos
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 958-970
Persistent link: https://www.econbiz.de/10011440752
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3
The effect of collaboration quality on collaboration performance : empirical evidence from manufacturing SMEs in the Republic of Korea
Lee, Yongseol
;
Cho, Insu
;
Park, Heejun
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 986-1001
Persistent link: https://www.econbiz.de/10011440773
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4
Bringing Kaizen to the classroom : lessons learned in an Operations Management course
Suárez-Barraza, Manuel F.
;
Rodríguez-González, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1002-1016
Persistent link: https://www.econbiz.de/10011440781
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5
Medical tourism service quality : finally some empirical findings
Noor Hazilah Abd Manaf
;
Hussin, Husnayati
;
Jahn Kassim, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1017-1028
Persistent link: https://www.econbiz.de/10011440785
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6
Total productive maintenance in support processes : an enabler for operation excellence
Andersson, Roy
;
Manfredsson, Peter
;
Lantz, Björn
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1042-1055
Persistent link: https://www.econbiz.de/10011440796
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7
Do quality costs still matter?
Raßfeld, Colin
;
Behmer, Falk
;
Dürlich, Marie
;
Jochem, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1071-1082
Persistent link: https://www.econbiz.de/10011440804
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8
The 4A's improvement approach : a case study based on UNI EN ISO 9001:2008
Poli, Michela
;
Pardini, Silvia
;
Passarelli, Ilaria
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1113-1130
Persistent link: https://www.econbiz.de/10011525707
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9
TQM practices and knowledge management : a multi-group analysis of constructs and structural invariance between the manufacturing and service sectors
Ooi, Keng-Boon
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1131-1145
Persistent link: https://www.econbiz.de/10011525723
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10
How Slovak small and medium manufacturing enterprises maintain quality costs : an empirical study and proposal for a suitable model
Šatanová, Anna
;
Závadský, Ján
;
Sedliačiková, Mariana
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1146-1160
Persistent link: https://www.econbiz.de/10011525738
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