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How Lean Six Sigma principles improve hospital performance
Honda, Ana Carolina; Bernardo, Vitor Zanetti; Gerolamo, … - In: Quality management journal : QMJ 25 (2018) 2, pp. 70-82
Persistent link: https://www.econbiz.de/10011976324
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Designing lean processes with improved service quality : an application in financial services
Li, Gang; Field, Joy M.; Davis, Mark M. - In: Quality management journal : QMJ 24 (2017) 1, pp. 6-20
Persistent link: https://www.econbiz.de/10011633032
Cover Image
How Lean Six Sigma Principles improve hospital performance
Honda, Ana Carolina; Bernardo, Vitor Zanetti; Gerolamo, … - In: Quality management journal : QMJ 25 (2018) 2, pp. 70-82
Persistent link: https://www.econbiz.de/10012309062