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Customer integration
32
Kundenintegration
32
Beziehungsmarketing
16
Relationship marketing
16
Betriebliche Wertschöpfung
15
Value creation
15
Consumer behaviour
11
Konsumentenverhalten
11
Value co-creation
9
Customer participation
7
Customer satisfaction
7
Customer value
7
Dienstleistungsqualität
7
Kundenwert
7
Kundenzufriedenheit
7
Service quality
7
Service-Dominant Logic
7
Service-dominant logic
7
Co-creation
6
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6
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6
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6
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5
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4
Innovation management
4
Innovationsmanagement
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Markenführung
4
Services marketing
4
Customer engagement
3
Dienstleistung
3
Dienstleistungsinnovation
3
Dienstleistungssektor
3
Holiday behaviour
3
Marketing theory
3
Marketingtheorie
3
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Le Nguyen Hau
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Mai Thi My‑Quyen
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Ishizuka, Chikako
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Jiang, Kan
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Service business
Journal of business research : JBR
234
Journal of retailing and consumer services
112
Industrial marketing management : the international journal for industrial and high-tech firms
111
Journal of service management
74
The journal of services marketing
65
The journal of business & industrial marketing
62
Technological forecasting & social change : an international journal
55
SpringerLink / Bücher
52
International journal of innovation management
51
The journal of product innovation management : an international publication of the Product Development & Management Association
51
International journal of hospitality management
49
The service industries journal
47
Research policy : policy, management and economic studies of science, technology and innovation
41
International journal of production research
39
Public management review
39
Journal of strategic marketing
37
Journal of marketing management : MM
35
International journal of contemporary hospitality management
34
The journal of brand management : an international journal
34
Journal of service research : JSR
31
Marketing theory
31
Journal of open innovation : technology, market, and complexity
30
International journal of production economics
29
International journal of technology marketing : IJTMkt
29
The journal of product & brand management
29
Journal of service theory and practice : JSTP
28
European journal of marketing
27
Journal of marketing
27
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
27
Marketing intelligence & planning
27
Tourism management : research, policies, practice
27
Asia Pacific journal of marketing and logistics
26
Psychology & marketing
26
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
25
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
25
Journal of the Academy of Marketing Science
25
Technology analysis & strategic management
25
International journal of technology management : IJTM
23
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
23
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ECONIS (ZBW)
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1
Perceived retailer innovativeness and its impact on customer engagement behavior in smart retailing
Jiang, Kan
;
Zheng, Junyuan
;
Qin, Meilian
;
Luo, Shaohua
- In:
Service business
18
(
2024
)
2
,
pp. 255-285
Persistent link: https://www.econbiz.de/10015178546
Saved in:
2
Service dyads : understanding the dynamics of social perspective-taking and value co-creation amidst service problems
Jin, Dan
- In:
Service business
18
(
2024
)
2
,
pp. 287-313
Persistent link: https://www.econbiz.de/10015178550
Saved in:
3
Network embeddedness and service innovation : the mediating role of knowledge co-creation and the moderating role of digital transformation
Zhang, Liming
;
Yi, Yuxin
- In:
Service business
18
(
2024
)
3/4
,
pp. 523-553
Persistent link: https://www.econbiz.de/10015178581
Saved in:
4
Exploring the effects of external cocreators on service innovation
Hsieh, Jung-Kuei
;
Liao, Chien Hsiang
- In:
Service business
19
(
2025
)
1
,
pp. 1-33
Persistent link: https://www.econbiz.de/10015178585
Saved in:
5
Developing Gamcheon Cultural Village as a tourist destination through co-creation
Hong, Soon-goo
;
Lee, Hyun-mi
- In:
Service business
9
(
2015
)
4
,
pp. 749-769
Persistent link: https://www.econbiz.de/10011407258
Saved in:
6
A value co-creation model in brand tribes : the effect of luxury cruise consumers' power perception
Lee, Yuan
;
Kim, Insin
- In:
Service business
13
(
2019
)
1
,
pp. 129-152
Persistent link: https://www.econbiz.de/10011965878
Saved in:
7
Antecedents of customer participation in business ecosystems : evidence of customers' psychological ownership in Facebook
Joo, Jaehun
;
Marakhimov, Azizbek
- In:
Service business
12
(
2018
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10011915021
Saved in:
8
Value logics for service innovation : practice-driven implications for service-dominant logic
Lindhult, Erik
;
Chirumalla, Koteshwar
;
Oghazi, Pejvak
; …
- In:
Service business
12
(
2018
)
3
,
pp. 457-481
Persistent link: https://www.econbiz.de/10011915104
Saved in:
9
Two-sided effects of customer participation : roles of relationships and social-interaction values in social services
Park, Cheol
;
Lee, Heejung
;
Jun, Jongkun
;
Lee, Thaemin
- In:
Service business
12
(
2018
)
3
,
pp. 621-640
Persistent link: https://www.econbiz.de/10011915173
Saved in:
10
Organizational intellectual capital and its relation to frontline service employee innovative behavior : consumer value co-creation behavior as a moderator
Chou, Cindy Yunhsin
;
Huang, Chin Hsiu
;
Lin, Tzu-An
- In:
Service business
12
(
2018
)
4
,
pp. 663-684
Persistent link: https://www.econbiz.de/10011919758
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