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Arbeitsleistung
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Service business
The service industries journal
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Journal of business research : JBR
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Organizational intellectual capital and its relation to frontline service employee innovative behavior : consumer value co-creation behavior as a moderator
Chou, Cindy Yunhsin
;
Huang, Chin Hsiu
;
Lin, Tzu-An
- In:
Service business
12
(
2018
)
4
,
pp. 663-684
Persistent link: https://www.econbiz.de/10011919758
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2
Employee perceived meaning of work and service adaptive behavior : a psychological resourcefulness perspective
Chou, Cindy Yunhsin
;
Shen, Yung-Cheng
;
Wu, Po Han
;
Lin, …
- In:
Service business
16
(
2022
)
4
,
pp. 1035-1063
Persistent link: https://www.econbiz.de/10013459522
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